Providing Warner Center commuters with attractive transportation options for over 25 years, the Warner Center Transportation Management Organization (TMO) is an incorporated, nonprofit, coalition of large employers and local building owners who have partnered with the public sector to improve mobility within Warner Center since 1988.
Christopher Park, Executive Director
The Warner Center Transit Management Organization
Six Transit Agencies provide service to Warner Center:
Metropolitan Transit Organization: www.metro.net
Ventura County (Conejo Connection): www.goventura.org
Antelope Valley: www.avta.com
Santa Clarita Valley: www.santaclaritatransit.com
TMO personnel stand ready to provide responsive and professional member assistance.
The TMO operates on a budget of approximately $200,000, which represents annual TMO membership dues contributions from the private-sector and Development Traffic Mitigation Funds, targeted specifically to Warner Center projects, which are coordinated by the City of Los Angeles.
Beginning with just nine founding members a little over 25 years ago, the TMO has grown their membership base of participating corporate members which encompasses over 24,000 employees – more than 58% of the total Warner Center work force.
Progress and Accomplishments
Measured Progress: Nearly one out of three Warner Center commuters do not arrive alone: Solo drivership has steadily decreased from a high of 85% in 1987 to 68% at present—Carpooling has increased from 10% to 23%, Bus riding increased from 0.4% to 5%, Walking & Bicycling increased from 0.5% to 2%, Vanpooling remained stable at 1%, as did Telecommuting & Compressed Work Week Scheduling at 1%. Most markedly, Warner Center’s 32% rideshare participation rate is much higher than the overall Los Angeles region’s which is 22%.
Guaranteed Ride Home Service: One of a traveler’s biggest fears, and one that keeps many potential transit-users from stepping on-board, is that they will be stranded at work in the event of an emergency. The TMO addresses this concern by providing their Guaranteed Ride Home Service, which guarantees that commuters with an unplanned emergency are provided taxis or rental cars as back-up vehicles. Although just 5% of all ridesharing employees experienced actual emergencies during the year (like illness, a family crisis, working late unexpectedly, etc.) this vital service continues to convince solo drivers to share the ride.
Orange line Busway: The TMO worked closely with Metro during the creation and promotion of the Orange Line Busway, which provides the quickest way to get across the Valley on a separate, dedicated path connecting Warner Center north to Chatsworth and east to North Hollywood, and key points in between. Buses come every few minutes, while bicyclists, runners, and those out for an evening stroll enjoy the lushly landscaped separated bicycle path and pedestrian walkway. There are three Orange Line stations within Warner Center including: the Warner Center Transit Hub on Owensmouth and two other stations located at Canoga/Victory, and Victory/De Soto.
Bus Riding: Continuing to be responsive to ridership needs, the TMO works with six different transit agencies to coordinate transit promotion. While promoting all Metro Local and Express bus services, the TMO has maintained full ridership of the Antelope Valley Express to Warner Center, which operates at a higher capacity than their Downtown LA route. Through TMO encouragement, the Santa Clarita Express has added stops in more communities. The TMO worked with the City to acquire development funds for the Warner Center Transit Hub, which now exists on Owensmouth Avenue next to Westfield Promenade Mall. The TMO also advocated for the continuation of the Conejo Connection Express, an important transportation link to the Ventura County communities of Oxnard, Camarillo, and Thousand Oaks.
Bicycling: The TMO ensures that it accommodates our bicycling friends by securing bike racks/lockers for bike parking, matching bike partners to ride with, identifying safe bike routes, and continuing to encourage expanded bike paths.
Carpooling: The TMO provide free assistance to employees interested in organizing a carpool by utilizing their superbly-maintained ridership data base of almost 10,000 registrants, to match them to others with similar commutes. The TMO additionally provides a tailor-made “RideGuide” to interested commuters, which identifies all available transportation alternatives.
Vanpooling: Partnering with the City on a comprehensive vanpool support program, the TMO established and provides ongoing direct subsidy to a large, comfortable, vanpool fleet that transports over 200 vanpoolers daily. This fleet continues to be the largest vanpool fleet in the country and serves a multitude of work sites concentrated in Warner Center.
Cost Savings / Environmental Improvements: During the past year, the increase in ridesharing has saved commuters over $6.8 million, reduced vehicle miles traveled by 31,277 miles per day, and reduced mobile emissions by 164 tons.
Incentive Programs: The TMO, in coordination with Metro, marketed a rideshare incentive program, called Metro Rewards, which gives discounts at participating restaurants.
Celebrations / Promotional Activities: The TMO has coordinated and sponsored over 25 rideshare events at various corporate locations. These events included live music, food, prize drawings, and displays of rideshare vehicles and the commute program. Specific promotions were held in recognition of California Rideshare Week, Bike Week, and Earth Day. The TMO also provides colorful materials informing commuters of all transit, vanpool, and bicycle routes.
Property Owner Efforts: Large building owners with multiple tenants worked closely with the TMO to comply with the Warner Center Specific Plan. This effort involves designing and implementing trip reduction plans for their properties, annually surveying to reveal commute behavior, and identifying ridesharing progress. This marketing effort resulted in over 2,000 requests for RideGuides, which are specially tailored commute information based on each person’s transportation needs.
Regulatory Compliance / Advocacy: The TMO was influential in working with the regional air district’s Rule 2202, assisting with the surveying, preparation, submittal and implementation of effective trip reduction plans, and gaining approval from AQMD on all proposed plans. The TMO represented member views in public policy discussions with community groups and agencies, including the City of Los Angeles 3rd Council District/LADOT/Planning Dept, Warner Center/Woodland Hills Neighborhood Council, South Coast Air Quality Management District, Metro, Antelope Valley Transit, Santa Clarita Transit, and Ventura County Transportation Authority.